Linen Production Specialist
4 days ago
We are seeking a skilled Linen Production Associate to join our team at Prism Specialties, a world-class operation in restoring textiles, electronics, art, and documents. As a Linen Production Associate, you will be responsible for processing soft goods, responding to claims, and providing exceptional customer service.
Responsibilities:- Sort, wash, dry, and fold laundry
- Knowledge of fabrics, wet cleaning, tools, equipment, and safety practices preferred
- Know and recognize different fabrics and how stain removal agents affect them
- Know how to operate stain removal equipment
- Responsible for determining the cleanability of items
- Must practice safe handling and correct storage procedures for chemicals
- Know how equipment is operated and follow manufacturer instructions for maintenance
- Must understand and use the appropriate drying method for safe handling of an item
- Respond to claims assigned by insurance companies
- Walk-through claims with an insurance adjuster and the insured, explaining our process
- Photograph affected area as well as damaged textiles/soft goods
- Complete electronic paperwork for claims using an iPad
- Pick-up/delivery of customer's textiles/soft goods items
- Communicate with the customer to make sure all needs are met
- Clean and maintain company vehicles, equipment, and warehouse as needed
- Ability to travel with overnight stay, if needed
- Ability to work overtime, if needed
- Ensure that all jobs are completed beyond our customer's expectations
- 2 years of wet cleaning/dry cleaning experience preferred, but not required
- Valid driver's license and good driving record preferred
- Ability to lift and carry 50 pounds
- Be able to stand for long periods of time
- Be able to bend over, crawl or kneel
- Possess the ability to learn, comprehend and follow instructions
- Must be able to speak English
Compensation: $15.00 per hour
At Prism Specialties, we offer a viable work environment with the ability to make a positive impact on the community and have more control over their future. Our teams specialize in recovery solutions for major disasters related to fire, water, lightning, and vandalism. We provide high-quality and cost-effective restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.
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