Product Specialist

6 days ago

Richmond, Virginia, United States Goodwill of Central & Southern Indiana Full time
Job Summary

The Shopgoodwill Product Specialist plays a vital role in the retail store location, assisting the store management team in achieving operational goals by identifying, selecting, and forwarding high-value items to our eCommerce facility. This role also functions in various capacities within the store location when needed.

Key Responsibilities
  • Searches incoming donations for high-value merchandise.
  • Processes and organizes products for eCommerce and in-store showcases.
  • Completes all required training to assist the site in achieving online sales goals.
  • Maximizes online posting percentage while maintaining a high average ticket.
  • Maintains clean and orderly work area.
  • Hits financial goal/budget.
Required Competencies
  • Customer Focus: Has the ability to see, comprehend, and relate with customers in an impartial, unbiased yet effective and balanced manner.
  • Teamwork: Works well with others and makes valued contributions to the outputs of others.
  • Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills.
  • Technical Knowledge: Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.
  • Continuous Learning: Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities.
  • Results-Oriented: Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
  • Ethical: Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
  • Attention to Detail: Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Preferred Competencies
  • Industry Expertise: Has knowledge of the value of antique and designer products, including jewelry, artwork, furniture, dishes, etc.
Other Requirements
  • Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Hard to Very Hard Physical Work: Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching.
  • Visual Acuity: Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.
Benefits

Full-time employees may participate in a comprehensive benefits program that includes continuing education and leadership development, comprehensive health plan, generous paid time off (PTO) and paid holidays, sabbatical and parental leaves, life, dental, and vision insurance, short- and long-term disability plans, nationally recognized preventive health and wellness program, Section 125 pretax health spending account, dependent care spending account, and premiums, retirement planning options with generous company % match.

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