Vehicle Operations Coordinator

1 day ago

Dallas, Texas, United States Rivian Full time
About Rivian

Rivian is a company that's passionate about keeping the world adventurous forever. Our team is diverse, but we all share a love for the outdoors and a desire to protect it for future generations.

Job Summary

We're looking for a detail-oriented Vehicle Operations Specialist to join our Delivery & Field Operations organization. As a key contributor to our team, you'll work with cross-functional teams to facilitate vehicle logistics activities, manage documentation, and provide exceptional customer experiences.

This role is a great opportunity for someone who loves operational excellence, continuous improvement, teamwork, and growth. You'll be responsible for receiving, inspecting, and processing incoming inventory, ensuring quality standards, and maintaining inventory lots.

As a Vehicle Operations Specialist, you'll work collaboratively with other teams to improve quality and efficiency. You'll also be responsible for maintaining inventory, managing documentation, and providing excellent customer service.

We're looking for someone with strong organizational skills, attention to detail, and excellent communication skills. If you're a team player who's passionate about delivering exceptional results, we'd love to hear from you.

Responsibilities
  • Receive, inspect, and process incoming inventory
  • Ensure quality standards through washing vehicles, detailing, and correction activities
  • Conduct quality control processes for delivery-ready vehicles and manage communication of defects to the service department
  • Responsible for organizing and maintaining secure key management for vehicle inventory
  • Maintain inventory lots and ensure safe and usable drive lanes
  • Shuttle vehicles to/from secondary locations, including customer and fleet vehicles
  • Maintain adequate inventory of essential supplies
  • Work cross-functionally with proper communication and collaboration with other teams onsite and remote
  • Participate in workshops that improve quality and efficiency with guidance from leads/managers
  • Proficiency with computers and software, including Microsoft Office and internal business platforms
Requirements
  • 1+ years' experience with operations, logistics, or lot management
  • Ability to work a flexible schedule to support customers on nights, weekends, and/or holidays
  • Working knowledge with computers and software, including Microsoft Programs (Word, Excel, PowerPoint), with the ability to effectively navigate internal business platforms
  • Ability to obtain and maintain local sales licenses if applicable in your state/province
Working Conditions

Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners

Strong understanding of written and spoken English

Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, or schematics

Equal Opportunity Employer

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use, and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security, and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing, and improving our application and recruitment process, including assessing you and your application and conducting employment, background, and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory, and corporate governance obligations; (vi) ensuring network and information security and preventing fraud; Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

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