Retail Cash Handling Specialist

1 week ago


Laredo, Texas, United States Mines Retail LLC Full time
Job Overview

As a Retail Cash Handling Specialist at Mines Retail LLC, you will play a crucial role in ensuring smooth financial transactions and providing exceptional customer service. Your responsibilities will include:

  • Processing Payments: Handle various forms of payment including cash, checks, and credit cards efficiently.
  • Customer Assistance: Address customer inquiries and guide them through store policies and procedures.
  • Product Location: Help customers locate products within the store.
  • Transaction Management: Issue receipts, process refunds, and manage change accurately.
  • Welcoming Customers: Greet customers as they enter the store, creating a friendly atmosphere.
  • Training and Supervision: Oversee and train new staff members in cash handling procedures.
  • Complaint Resolution: Assist customers in resolving any issues or complaints they may have.
  • Store Maintenance: Keep checkout areas clean and organized, performing general cleaning tasks as needed.
  • Price Management: Establish prices for goods and services, and accurately tabulate bills using appropriate tools.
  • Phone Communication: Manage incoming calls and provide necessary information.
  • Merchandise Preparation: Package items for customers, including gift-wrapping and shipping preparations.
  • Support in Other Areas: Assist in various store functions, such as monitoring fitting rooms and carrying out customer purchases.
  • Inventory Management: Stock shelves and manage returned items efficiently.
  • Customer Service: Offer carry-out services to enhance customer satisfaction.
  • Cash Drawer Management: Count and verify cash drawer amounts at the start of shifts.
  • Sales Reconciliation: Calculate and reconcile total payments received with sales records.
  • Transaction Recording: Maintain accurate records of transactions and balance sheets.
  • Checkout Monitoring: Ensure checkout stations are adequately staffed and supplied with cash.
  • Currency Handling: Sort and manage currency and coins as needed.
  • Weight Pricing: Weigh items to determine pricing accurately.
  • Stamp and Coupon Management: Handle trading stamps and process food stamps and coupons.
  • Bill Payments: Manage company bill payments through various methods.
  • Account Management: Post charges to customer accounts as necessary.
  • Information Requests: Utilize paging systems for assistance when needed.
  • Returns Processing: Manage merchandise returns and exchanges efficiently.
  • Check Cashing: Provide check cashing services for customers.
  • Ticket Sales: Sell tickets and other items to customers as required.
  • Record Keeping: Compile and maintain reports and records related to transactions.


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