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Library Specialist III
2 months ago
The Library Specialist III at Texas A&M International University plays a vital role in providing exceptional library and customer service functions. This position requires a high level of expertise in research resources, databases, and online catalogs.
Key Responsibilities- Customer Service
- Provides intermediate customer service for library patrons, including virtual reference and chat venues.
- Responds to intermediate and difficult resource questions.
- Research and Instruction
- Provides support for advanced questions in research resources and databases.
- Instructs library patrons on accessing online catalogs, research guides, physical collections, and electronic reference databases.
- Collection Management
- Creates, maintains, and updates automated system records.
- Processes routine and complex requests for library materials and information.
- Special Collections and Archives
- Provides special collections and archival information reference services.
- Assists patrons with the use of Library resources and equipment.
- Handles cash for services and enforces library guidelines/policies and general safety.
- Administrative Tasks
- Updates unit-specific databases and spreadsheets.
- Researches and gathers information for special projects.
- May supervise subordinate staff and student employees.
- Education
- High school diploma.
- Experience
- Five years of related experience in a public, academic, or specialized library or archive.
- Knowledge and Abilities
- Knowledge of word processing and spreadsheet applications.
- Ability to multitask and work cooperatively with others.
- Basic keyboarding skills.
- Preferred Knowledge and Abilities
- General office practices and equipment.
- Demonstrated computer competency, including Microsoft Windows, MS Office, and Internet services or applications.
- Problem-solving skills, flexibility, and willingness to adapt to changing priorities and projects.
- Excellent interpersonal, oral, and written communication skills.
This position requires working evenings and weekends. Occasional overnight may be required. Position requires on-campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace.
Salary$14.43/hourly