Front End Service Coordinator

1 week ago


Sumter, South Carolina, United States Food Lion Full time
Food Lion is seeking a highly motivated and customer-focused individual to join our team as a Front End Service Coordinator. This is a great opportunity to work with a dynamic team and contribute to the success of our stores. The ideal candidate will have excellent communication and leadership skills, with a passion for delivering exceptional customer service.

In this role, you will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual. You will also be responsible for maximizing sales through excellent customer service, and ensuring that store office functions are completed accurately and on time. Additionally, you will maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar. Finally, you will ensure that the MVP savings center KIOSK is filled with paper and properly working.

The estimated salary for this position is $42,000 - $58,000 per year, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Duties and Responsibilities:
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
  • Greet each customer and uses his or her name whenever possible.
  • Avoid personal conversations with other associates when customers are present.
  • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager.

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