Project Delivery Expert

6 days ago

Mountain View, California, United States Qventus Full time
About the Role

As an Implementation Success Analyst at Qventus, you will play a vital role in ensuring the seamless delivery of technical features and operational functions within a deployment. Your analytical acumen and commitment to customer success will be crucial for efficient and timely product delivery.

Key Responsibilities
  • Project Timeline Management: Monitor and aid in the management of the project timeline for deployments, ensuring key internal and external assigned deliverables are completed on time.
  • Cross-Functional Collaboration: Collaborate with Implementation Success Partners, Customer Success Partners, Data Integration Specialists, Data Engineering, and Product Specialists throughout each deployment to implement solutions that deliver client value.
  • Documentation and Communication: Leverage EHR functional expertise to create documentation and communications that assist with buy-in from core users around workflows and tool adoption.
  • Project Insight: Provide project insight to assist ISMs from internal project kickoff to go-live.
  • Risk Mitigation: Identify and mitigate risks and advise ISMs on project opportunities and risks, driving any issues to resolution.
  • Operational and Technical Challenges: Address operational and technical challenges, ensuring successful and timely rollouts.
  • Project Deliverables: Distribute, track, and follow up on project deliverables to ensure all assignees are completing tasks on time.
  • Executive-Level Deliverables: Create high-quality executive-level deliverables at an accelerated pace throughout the implementation.
  • Cross-Functional Coordination: Coordinate cross-functional internal work and represent assigned accounts during work prioritization efforts.
  • Team Efficiency: Contribute to team efficiency with an eye for continuous improvement across work methodologies, deliverables, measurable KPIs, and other outputs.
About the Ideal Candidate
  • Project Management Experience: At least 2 years of project/program management experience with a comprehensive understanding of business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
  • Cross-Functional Experience: Experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and drive project milestones to completion.
  • Healthcare Knowledge: Knowledge of inpatient and perioperative metrics, processes, challenges, and solutions.
  • Complex Implementation Experience: Project management experience with complex implementations in the provider-side healthcare setting.
  • Analytical Skills: A track record of applying strong quantitative and analytical skills in prior roles.
  • Data Analysis: Skilled at understanding, documenting, and analyzing data using a variety of tools (interpreting JAVA/SQL code, complex Excel functions, etc.).
  • Travel Requirements: Ability to travel on average 25% and up to 50%.
Preferred Qualifications
  • Healthcare Consulting Experience: 1+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
  • SQL Experience: Experience writing SQL queries (highly desired).
  • Epic/Cerner Experience: Experience with Epic/Cerner EHR instances.
  • Clinical and Process Consulting Experience: Experience working with clinical and/or process consultants.
About Qventus

Qventus is a company that enables hospitals to focus on what matters most: patient care. We harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

We believe that diversity, equity, inclusion, and belonging are fundamental to improving healthcare and society. We hold ourselves accountable to using fair hiring processes that mitigate the negative impacts of unconscious bias.

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