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Head of Professional Services

2 months ago


Mountain View, California, United States Vaco Full time

Job Summary:

Vaco is seeking a seasoned Head of Professional Services to lead our ERP implementation team. As a key member of our organization, you will be responsible for overseeing the delivery of ERP solutions to our clients, ensuring successful project outcomes, and driving business growth.

Key Responsibilities:

  • Project Management: Manage multiple ERP implementation projects simultaneously, ensuring timely delivery, and meeting client expectations.
  • Team Leadership: Lead and mentor a team of ERP consultants, providing guidance, and coaching to ensure they have the necessary skills and knowledge to deliver high-quality projects.
  • Client Relationships: Develop and maintain strong relationships with clients, understanding their business needs, and providing tailored ERP solutions to meet their requirements.
  • Business Development: Identify new business opportunities, and develop strategies to grow our ERP implementation business.
  • Process Improvement: Continuously evaluate and improve our ERP implementation processes, ensuring they are efficient, effective, and aligned with industry best practices.

Requirements:

  • 10+ Years of ERP Experience: Proven experience in implementing ERP solutions, with a strong understanding of ERP systems, and their applications in various industries.
  • Leadership Skills: Excellent leadership and management skills, with the ability to motivate and guide a team of professionals.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with clients, team members, and stakeholders.
  • Business Acumen: Strong business acumen, with the ability to understand client needs, and develop tailored ERP solutions to meet their requirements.

Compensation:

The salary range for this position is $225K - $325K per year, with the possibility of discretionary bonuses.