Bilingual Office Coordinator
2 weeks ago
We are seeking a highly skilled and bilingual individual to join our team as a Bilingual Office Clerk. As a key member of our customer service team, you will be responsible for communicating with customers, resolving issues, and collecting payments in a professional and courteous manner.
Key Responsibilities- Interact with customers to collect payments and resolve issues in a timely and professional manner.
- Utilize cash management procedures and best practices to handle transactions accurately and responsibly.
- Monitor accounts to identify outstanding debts and follow set strategies for collection procedures.
- Collect and verify customers' personal and credit information to ensure accurate records.
- Retain customer loyalty while initiating processes for the collection of payments.
- Maintain and update records of customers from whom collections are made.
- Proven experience in a similar role or customer service position.
- Excellent communication skills (written and oral) and ability to work in a team setting.
- Knowledge of billing procedures and collection techniques.
- Working knowledge of MS Office and databases.
- Patience and ability to manage stressful work situations.
- Weekend and Holiday availability.
- Must be Bilingual (Spanish).
Kimbrell's Furniture is a family-owned business with over 100 years of experience providing exceptional customer service and quality merchandise. We take pride in our commitment to our customers and local communities, and we are looking for dedicated individuals to join our team.
We offer a competitive salary of $17.00 per hour and a comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance. We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, disability, or veteran status.
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Staffing Coordinator
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Staffing Coordinator
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Customer Service Liaison
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Nurse Manager
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Nurse Care Manager
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