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Customer Service Representative

1 month ago

Ewa Beach, Hawaii, United States Domino's Franchise Full time

Job Summary

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Domino’s Franchise. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service, handling customer inquiries, and providing support to our team members.

About the Role

The Customer Service Representative will be responsible for:

  • Responding to customer inquiries via phone, email, and in-person
  • Providing accurate and timely information to customers about our products and services
  • Handling customer complaints and resolving issues in a professional and courteous manner
  • Collaborating with the store team to ensure seamless customer experiences
  • Maintaining accurate records and reporting sales data as required

Key Responsibilities

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also have:

  • High school diploma or equivalent required; some college coursework preferred
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize tasks efficiently
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to work flexible hours, including evenings, weekends, and holidays

Requirements

To be considered for this role, you must meet the following requirements:

  • Be at least 16 years old
  • Have a high school diploma or equivalent
  • Be able to stand for long periods, lift up to 50 pounds, and bend, stoop, and reach frequently
  • Pass a background check and obtain any necessary certifications

What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $18,000 - 22,000 per year, depending on experience, plus opportunities for advancement and professional growth. Our benefits package includes:

  • A comprehensive health insurance plan
  • A 401(k) retirement savings plan
  • Flexible scheduling and paid time off
  • Ongoing training and development opportunities

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to our online portal.