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Spa Locker Room Coordinator
2 months ago
Are you passionate about providing exceptional service in a luxurious environment? Fisher Island Club is seeking a dedicated Locker Room Attendant to enhance our guests' experience in our upscale resort.
This role offers a competitive salary based on experience, along with a comprehensive benefits package that includes medical, dental, vision, a 401(k) retirement plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, complimentary parking, and meals. If you are eager to deepen your career in the hospitality sector, we encourage you to consider this opportunity.
About Fisher Island Club Hotel & Resort
Our exclusive property, accessible only by ferry or private yacht, features a collection of 15 elegantly appointed historic and modern accommodations. Nestled near the iconic Vanderbilt Mansion, our resort boasts a private beach, a luxury hotel, an award-winning golf course, numerous tennis and pickleball courts, two marinas, diverse dining options, a spa, a fitness center, and more. We pride ourselves on delivering unparalleled luxury and a 5-star service experience.
Our commitment to superior service and meticulous attention to detail sets us apart. We prioritize the health and well-being of our staff, offering competitive wages, a variety of excellent benefits, and opportunities for career advancement.
Primary Responsibilities:
1. Warmly greet all members and guests.
2. Provide lockers, robes, and slippers as required.
3. Check in guests receiving treatments.
4. Conduct tours of the locker rooms and amenities.
5. Ensure cleanliness of bathrooms by conducting hourly inspections.
6. Maintain the refreshment area with fruits, coffee, teas, and condiments, ensuring cleanliness and presentation.
7. Control ambient sound levels in the locker room.
8. Keep the locker room and wet areas pleasantly scented.
9. Clean wash basins and surrounding areas hourly, restocking supplies as needed.
10. Ensure hand towels are available for guests.
11. Manage laundry and linens as per service instructions.
12. Document all laundry pickups and drop-offs.
13. Conduct thorough inspections of locker rooms at the start and end of shifts, and at regular intervals.
14. Replace disposal containers as necessary.
15. Set out small towels for ice trays and maintain throughout operational hours.
16. Ensure towels are neatly folded and accessible.
17. Keep locker room floors clean at all times.
18. Clean mirrors hourly.
19. Disinfect showers daily and restock accessories after each use.
20. Check and refill soap products for showers daily.
21. Inspect cleaning materials and paper products for weekly ordering.
22. Manage locker key assignments and billing.
23. Perform additional duties as assigned.
Job Requirements:
• Proficiency in spoken and written English.
• Professional demeanor and appearance with excellent communication skills.
• Ability to work collaboratively and enjoy interacting with people.
• Good judgment and hospitality skills.
• Ability to promote events and activities.
• Positive attitude towards colleagues and responsibilities.
• Capability to maintain spa equipment levels as instructed.
• Flexibility to work various shifts, including weekends and holidays.
Education/Experience:
• High School diploma or equivalent is required.
• Valid Driver's License is necessary.
• Experience in a spa locker room, hotel, or resort setting, along with CPR & AED certification, is required.
Physical Requirements:
• Ability to lift up to 45 pounds and assist with weights.
• Capability to stand for a minimum of 8 hours.
• Willingness to walk to various locations within the resort.
Working Conditions:
• Tropical climate.
• Ability to implement emergency procedures, including CPR.
Equal Employment Opportunity - Drug-Free Workplace
