Customer Technology Representative
2 weeks ago
We are seeking an experienced Customer Technology Representative to join our team at LandMark Implement, Inc. In this role, you will be responsible for supporting customers on advanced technologies and integrated services, including new products enabled by John Deere FarmSight.
About the Role
This is a full-time position that requires a strong background in agriculture-related fields and excellent communication skills. You will work closely with dealership departments to support and sell products and services to customers, sharing expertise and training employees and customers on the latest technology solutions.
The ideal candidate will have prior experience in an agriculture-related field, with a solid understanding of technical information, ability to diagnose issues, and read schematics. They will also possess proficient knowledge of electrical/electronic/wireless communication systems and be familiar with John Deere and competitive products.
Key Responsibilities
- Become the product expert on all pieces of equipment involving technology (AMS) (past, present or future) and /or services offered through the John Deere FarmSight initiative.
- Be able to make adjustments and recommendations to optimize the product.
- Be the product expert on non-equipment technologies that affect customers such as JD Link, Service ADVISOR Remote and future products.
- Execute John Deere FarmSight Solutions (Machine Optimization, Logistics Optimization and Agronomic Decision Support).
- Assist in the execution of all facets of the JD Link including insuring the correct setup and develop others in the dealership to perform the required tasks to maintain customer uptime.
Benefits
As a Customer Technology Representative, you will enjoy a competitive salary of $65,000 - $80,000 per year, depending on experience, plus benefits including health, dental, and vision insurance, 401(k) matching, and paid time off. You will also have opportunities for professional growth and development within the company.
About Us
LandMark Implement, Inc. is an Equal Employment Opportunity Employer committed to building a diverse workforce. We offer a supportive and inclusive work environment that values employee feedback and ideas.
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