Software Development Manager, Connect Flows
1 week ago
We are seeking a highly skilled Software Development Manager to lead our team in developing and launching new features for Amazon Connect, a highly disruptive cloud-based contact center. As a key member of our team, you will be responsible for designing and architecting new systems, leading the definition and development of multi-tier web services, and partnering with product management teams to collect requirements and describe software product features.
Key Responsibilities- Lead the development of new features and services for Amazon Connect, leveraging AWS technologies and open-source solutions.
- Collaborate with cross-functional teams, including product management, engineering, and design, to ensure alignment and effective communication.
- Develop and implement engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
- Recruit, hire, mentor, and manage teams of Software Engineers to improve their skills and make them more effective product software engineers.
At Amazon, we are committed to a diverse and inclusive workplace. We offer a competitive salary, equity, sign-on payments, and other forms of compensation, as well as a full range of medical, financial, and other benefits. Our compensation reflects the cost of labor across several US geographic markets, and pay is based on a number of factors, including market location and job-related knowledge, skills, and experience.
Requirements- 8+ years of engineering experience.
- 3+ years of engineering team management experience.
- 3+ years of designing or architecting new and existing systems experience.
- 8+ years of leading the definition and development of multi-tier web services experience.
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle.
- Experience partnering with product or program management teams.
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our website.
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