Pharmacy Benefits Representative

1 week ago


Phoenix, Arizona, United States Adecco USA Full time
Pharmacy Benefits Representative Job Description

We are seeking a highly skilled Pharmacy Benefits Representative to join our dynamic team at Adecco USA. As a Pharmacy Benefits Representative, you will play a critical role in assisting participants and prescribers with prescription refills, payment issues, and processing mail order prescriptions.

Key Responsibilities:
  • Handle a high volume of inbound calls from participants and prescribers, providing exceptional customer service and resolving issues in a timely manner.
  • Make outbound calls to third-party vendors to obtain medication authorizations.
  • Process prescription refills, payment issues, and mail order prescriptions in a fast-paced call center environment.
Requirements:
  • 1+ year of experience processing pharmacy benefits in a call center setting.
  • High school diploma or GED.
  • Must reside within 45 minutes of Phoenix, AZ.
  • Proficiency in Microsoft Word and Excel.
  • Ability to type 35 words per minute.
  • Strong data entry skills and excellent verbal/written communication.
Benefits:
  • Competitive hourly wage between $17.00 and $17.50.
  • Medical, dental, vision, life insurance, short-term disability, and additional voluntary benefits.
  • 401K plan and commuter benefits.
  • Equal Opportunity Employer/Veterans/Disabled.


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