Quality Assurance Specialist

3 days ago


New Braunfels, Texas, United States CGT U.S. Limited Full time
Job Title: Quality Assurance Specialist

We are seeking a highly skilled Quality Assurance Specialist to join our team at CGT U.S. Limited.

Job Description

As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services. Your primary responsibility will be to serve as a liaison between the customer, manufacturing teams, and suppliers to ensure quality throughout the supply chain.

Key Responsibilities
  • Provide hands-on support with the planning and implementation of systems that will improve or enhance the Quality Management System.
  • Manage quality-related issues within the Manufacturing team, including internal, supplier, and customer PPMs and customer warranty.
  • Provide field support, as required, and conduct return material analysis to assess the root cause of customer complaints and quality issues.
  • Work collectively with Process Engineering and Product Development Teams to plan, evaluate, and analyze business processes and procedures to enhance speed, quality, efficiency, and output.
  • Have effective oral and documented communication with customers.
  • Prepare corrective action reports for customers and internal concerns.
  • Initiate and lead continuous improvement projects.
  • Support maintaining a workplace culture and environment that adheres to the company's core values and vision while ensuring compliance with appropriate legislation and regulations.
Requirements
  • Extensive experience utilizing Microsoft Office Products.
  • Customer-facing experience, including problem resolution.
  • Ability to handle multiple tasks simultaneously.
  • Decision-making ability.
  • Previous automotive-supplier experience, preferred.
  • Prior experience in a highly regulated industry, such as ISO.
Preferred Qualifications
  • Experience in a medium to large automotive, chemical, textile, or other fast-paced high-volume manufacturing environment.
  • Knowledge of Quality Systems tools, such as 8D and 5Y.
What We Offer
  • A fun, collaborative culture.
  • Medical, dental, vision, life insurance, pet insurance, paid time off, work-life balance, and 401(k) benefits.


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