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Quality Assurance Specialist
2 months ago
Department: Quality Assurance
Employment Type: Full Time
Location: New Braunfels, Texas
Reporting To: Senior Quality Manager
Overview
We are seeking a talented Quality Assurance Specialist to join our dynamic team.
Daily Responsibilities
As a Quality Assurance Specialist, you will play a crucial role in supporting initiatives aimed at improving customer satisfaction while fostering a culture of continuous improvement to meet internal performance objectives within an ISO quality framework. Your responsibilities will include acting as a liaison for troubleshooting between customers, manufacturing teams, and suppliers to ensure quality standards are met throughout the supply chain.
Key Responsibilities
Your Role Includes:
- Assisting in the development and implementation of systems to improve the Quality Management System.
- Addressing quality-related issues within the Manufacturing team, including internal, supplier, and customer concerns.
- Providing on-site support as necessary, analyzing returned materials to determine the root causes of customer issues, and advising on corrective measures.
- Collaborating with Process Engineering and Product Development Teams to evaluate and enhance business process efficiency.
- Maintaining clear communication with customers.
- Generating reports on corrective actions for both customers and internal purposes.
- Leading continuous improvement initiatives.
- Tracking and reporting Key Performance Indicators for management assessments.
- Assisting Product Development in the approval of new or modified products.
- Coordinating essential laboratory tests for products.
- Promoting a workplace culture that aligns with company values and regulations.
- Performing additional tasks as assigned.
Your Expertise:
- A Bachelor's degree in Quality, Engineering, or a related field.
- Experience with Statistical Process Control (SPC) in a high-speed manufacturing environment.
- A minimum of three (3) years of experience in a large automotive, chemical, textile, or fast-paced manufacturing setting.
- At least three (3) years of professional experience as a Quality Assurance Engineer in a TS16949-based manufacturing environment.
- Prior experience as a Quality Engineer in the automotive industry, demonstrating knowledge of PPAP, APQP, 8Ds, and TS quality systems.
- A comprehensive understanding of automotive quality processes from APQP launch to customer interactions.
- Proficiency in Root Cause Analysis.
- Familiarity with Six Sigma methodologies.
- Possession of a CQE or CQM certification from ASQ or a similar organization.
Why Join Our Team:
- A vibrant and collaborative work environment.
- Comprehensive healthcare benefits.
- Opportunities for dental and vision coverage.
- Life and pet insurance options.
- Generous Paid Time Off.
- Focus on Work-Life Balance.
- 401(k) retirement savings plan.
- Paid Holidays.