Guest Service Representative

2 weeks ago


Overland Park, Kansas, United States Westgate Resorts Full time

About Westgate Resorts

Westgate Resorts is a world leader in the timeshare and hospitality industry, offering a diverse range of vacation experiences across the United States. From the Atlantic Ocean to the Utah mountains, our resorts provide families with affordable and memorable getaways.

Job Summary

We are seeking a highly motivated and sales-driven Guest Service Representative to join our team at Westgate Park City Resort & Spa. As a key member of our sales division, you will be responsible for providing exceptional customer service, making sales, and ensuring a seamless guest experience.

Key Responsibilities

  • Escort guests to their accommodations and establish appointment times
  • Attend morning meetings and sales division meetings
  • Deliver sales presentations to prospective buyers
  • Provide excellent customer service to all guests and owners
  • Interact with prospective buyers and prepare sales transactions

Requirements

To be successful in this role, you will need three to six months of related experience and/or training, as well as exceptional sales skills and techniques. You must be able to read, comprehend, and write simple correspondence, and effectively present information to customers and team members. Bilingual English-Portuguese is a plus, and a valid driver's license is required.

Why Westgate?

  • Discounted ski pass benefit
  • Free ski and snowboard equipment rentals
  • Free garage parking
  • Exclusive discounts for team members
  • Comprehensive health benefits
  • Paid time off and holidays
  • 401(k) with company match
  • Daily pay benefit
  • Wellness programs and tuition assistance


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