Member Specialist

3 weeks ago

Raleigh, North Carolina, United States Walmart Full time

**Job Summary**


As a Member Specialist at Sam's Club, you will be responsible for providing exceptional member service by maintaining a clean and organized store environment, assisting members with purchasing decisions, and promoting Sam's Club products and services.


**Key Responsibilities**



  • Maintain a clean and organized store environment, including the self-checkout area and member service areas
  • Assist members with purchasing decisions, including answering questions and providing recommendations
  • Provide exceptional member service by being attentive, friendly, and responsive to member needs
  • Promote Sam's Club products and services, including our private label brands and services such as pharmacy and optical
  • Assist with processing member purchases, including handling returns and exchanges
  • Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity
  • Assist with the training of Member Frontline Service associates on company processes and procedures

**Benefits**


As a Member Specialist at Sam's Club, you will be eligible for a range of benefits, including competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. These benefits include:



  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

**Eligibility Requirements**


Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.


**Hourly Wage Range**


The hourly wage range for this position is $16.00 to $23.75. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.


**Additional Compensation**


Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.


**Minimum Qualifications**


Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


**Preferred Qualifications**


Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


**Primary Location**


3001 CALVARY DR, RALEIGH, NC 27604-2801, United States of America


**About Sam's Club**


Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.


Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.


Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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