Front Desk Representative

4 hours ago


La Grange, United States Great Wolf Resorts Full time
Front Desk Agent

At Great Wolf Resorts, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Welcome guests and provide exceptional customer service
  • Register guests and assign rooms
  • Process payments and handle guest inquiries
  • Provide information and recommendations on resort amenities and services
  • Maintain accurate records and reports
Requirements:
  • High school diploma or equivalent
  • Previous customer service experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on resort stays and amenities

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you



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