Desktop Support Specialist
2 weeks ago
Crye-Leike Information Technology is seeking a full-time Level II Desktop Support Technician to join our team in Memphis, TN. This position requires the ability to work independently with minimal supervision.
Key Responsibilities:
- Install and configure hardware and peripheral components on user premises.
- Install software on corporate machines.
- Respond to client inquiries and diagnose system hardware, software, and operator problems.
- Provide technical support and training to users.
- Recommend or perform remedial actions to correct problems.
- Communicate updates and status to manager and users.
- Assist clients in connecting to corporate networks on personal devices.
- Maintain service records of work performed.
Requirements:
- At least two years of hands-on experience with PC hardware/software troubleshooting.
- Experience with LAN/WAN troubleshooting (DNS/DHCP/Routing).
- Familiarity with Active Directory structure and Group Policy.
- A+ Certification preferred.
- Experience with ShoreTel/Mitel telecommunications systems a plus.
- Excellent customer service and communication skills.
- Ability to successfully multi-task and prioritize work.
Crye-Leike is a full service real estate company founded in Memphis in 1977. We are ranked #3 in the nation and the largest real estate company serving markets in Arkansas, Georgia, Mississippi and Tennessee. We have a network of over 3,200+ licensed sales associates, 600+ staff members and over 140+ branch and franchise offices located throughout a seven-state region. To learn more about Crye-Leike, visit our website at www.crye-leike.com.
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