Enrollment Case Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Vtech Solution Inc. Full time
Job Title: Enrollment Case Manager

At Vtech Solution Inc., we are seeking a highly skilled and dedicated Enrollment Case Manager to join our team. As an Enrollment Case Manager, you will play a critical role in facilitating the eligibility determination process for individuals seeking enrollment in our waiver programs.

Job Responsibilities:
  • Conduct intake visits for waiver applicants and act as a facilitator for the eligibility determination process.
  • Travel throughout assigned counties and neighboring areas as dictated by business needs, working primarily in applicants' places of residence.
  • Present and discuss the concept of special programs, and advise applicants on their rights and responsibilities.
  • Assist with application submission, including data entry of the Compass Application.
  • Assist applicants with selecting an MCO, Life Provider, or Support Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process.
  • Develop relationships with community-based organizations, advocates, and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs.
  • Foster and maintain relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes, and rehabilitation facilities.
  • Facilitate the efficiency of the application process, ensuring any stalled cases receive extra attention and support.
Qualifications:
  • A minimum of one year experience in public or private social work.
  • A minimum of two years of case work experience, including one year of experience performing assessments of individuals' functional ability to determine the need for institutional or community-based services.
  • Bachelor's degree, with or supplemented by a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science.


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