Quality Assurance Manager

4 days ago


Carol Stream, Illinois, United States Marmon Holdings, Inc. Full time
Quality Manager Job Description

Marmon Foodservice Technologies, a leading manufacturer of commercial food and beverage equipment and supplies, is seeking a Quality Manager to oversee plant-wide quality systems and ensure compliance with ISO management system requirements.

Key Responsibilities:
  • Lead customer complaints investigations and implement corrective actions to prevent recurrence of nonconformities.
  • Collaborate with engineering, procurement, and manufacturing departments to improve product design and production processes.
  • Analyze data to identify trends, performance metrics, and areas for improvement.
  • Develop and maintain methods of tracking quality performance in terms of scrap/rework and customer complaints.
  • Identify opportunities to qualify products and processes efficiently and effectively.
  • Develop, implement, and improve core processes to ensure they meet requirements.
  • Provide hands-on support to manufacturing departments.
  • Oversee internal/external quality audits, customer audits, and responses.
  • Lead standardization of product inspection and testing methods to ensure compliance with customer and industry standards.
  • Drive implementation of proactive quality improvement projects and problem-solving processes.
Requirements:
  • BS in Engineering or a related field required; advanced degree or professional manufacturing certification(s) is a plus.
  • 5+ years quality leadership experience in a manufacturing organization.
  • Proven track record of building a team, managing change, streamlining processes, and driving safety, quality, delivery, and cost improvements.
  • Strong analytical, problem-solving, delegation, and conflict resolution skills.
  • Understanding of ISO9001 quality systems and requirements.
  • Strong knowledge and application of lean principles.
  • Excellent leadership and organizational skills.
  • Six Sigma black belt or green belt certification a plus.
  • Broad knowledge of theory and principles of statistics and statistical process control.
  • APQP methodology required, including PPAP, FMEA, GR&R (Gage Repeatability and Reproducibility), Process Validation, and Control Plans.
  • Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE) is desired.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application, please email your request to [insert email].



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