Operations Supervisor

3 weeks ago


Morris Plains, New Jersey, United States Zebra Technologies Full time
Job Summary:

As a Supervisor Operations at Zebra Technologies, you will be responsible for managing people, process, and non-conformance to ensure that all Operations and quality control targets are achieved. You will supervise, direct, and coordinate activities for the assigned areas, overseeing up to 35 direct, indirect, and temporary associates within your responsible area.

Key Responsibilities:

  • Supervise day-to-day activities within operations in a quality manner during all scheduled work hours.
  • Supervise quality technicians to ensure equipment is being processed correctly and in a timely manner.
  • Coordinate and ensure accuracy of inbound equipment put in-check.
  • Assist in the defining and specifics for the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of equipment.
  • Fills in on a temporary basis for the Department Manager overseeing the operation and other supervisors.
  • Ensures quality goals are met and productivity goals set for the department.
  • Generates necessary documentation required to perform daily operations.
  • Compiles data and analyzes past and current needs for process improvements.
  • Ensures daily output is met in an efficient and cost-conscious manner.
  • Recruits and maintains labor force by selecting, developing, certifying, and training competent work teams.
  • Evaluates performance of subordinates and conducts performance appraisals for direct reports.
  • Trains equipment handling associates on equipment operation, and department procedures.
  • Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges, and discipline.
  • Performs Direct report reviews.
  • Administers and reports results of the "in-check/OOS/needs repair/disposal" program including the coordination of regular scheduled quality checks.
  • Identifies continuous improvement projects and drives them through completion.
  • Promotes good housekeeping and safety practices.
  • Performs other duties as assigned.

Requirements:

Minimum Requirements:
Minimum 6 years experience, including 1 year as team lead/supervisor

Preferred Requirements:
Associate's degree in a related field or equivalent supervisory experience in a related industry

Key Skills and Competencies:
Effective written and verbal communication skills

Must possess strong problem-solving, decision-making, and analytical skills

Intermediate level skills in MS Office and Microsoft systems

Working knowledge of ISO standards and guidelines

Knowledge of quality and statistical analysis tools and methodologies

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and protected veteran status or any other basis prohibited by law.

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