Customer Service Ambassador

1 week ago


Bronx, New York, United States Ahad&Co Full time

Job Summary: We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Ahad & Co. Inc. as a Customer Service Ambassador. In this role, you will be responsible for interacting with clients and prospects to provide basic scripted information in response to routine inquiries about our services.

Key Responsibilities:

  • Provide exceptional customer service to clients and prospects via phone, email, or in-person.
  • Respond to routine inquiries about our services, providing accurate and timely information.
  • Work collaboratively with internal teams to resolve client issues and concerns.
  • Meet or exceed performance metrics and standards for customer satisfaction and service delivery.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum of 1 year of customer service experience in a call center or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet performance metrics.

What We Offer:

  • A competitive salary of $34,174 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.

How to Apply: Please submit your resume and a cover letter to Ahad & Co. Inc. for consideration.



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