Executive Director of Benefits and Leave Administration

5 days ago


Los Angeles, California, United States University of Southern California Full time
Job Summary

USC seeks an experienced Executive Director to lead the strategic management and operational oversight of employee benefits and leave programs. The successful candidate will be responsible for ensuring the organization's benefit offerings are cost-effective, risk-averse, and aligned with strategic goals and overall vision.

Key Responsibilities
  • Manage and oversee benefit programs offered to employees, including tuition benefit programs, voluntary benefits, open enrollment, vendor management, data management, program design, and implementation.
  • Develop and maintain comprehensive leave policies and processes that comply with local, state, and federal regulations.
  • Oversee the USC Workwell program, promoting a healthy work-life balance through health and wellness programs, mental health support, employee assistance programs, and wellness challenges and incentives.
  • Manage childcare centers, childcare subsidies, partnerships with childcare vendors, contract negotiations, and monitoring of programs supporting employees' work-life balance.
Requirements
  • Bachelor's degree in business, finance, accounting, mathematics, or related fields.
  • Twelve years' experience in human resources, benefits, and retirement administration, with six or more years in leadership/management roles.
  • Extensive experience in leave of absence administration, including worker's compensation.
  • Experience evaluating benefits and related programs, assessing effectiveness, and implementing procedural or benefit changes and revisions.
  • Project management experience, providing personalized customer service, and oversight from inception to delivery.
  • In-depth knowledge of the Family Medical Leave Act, military leaves, and other applicable state/federal laws.
  • Experience integrating leaves and benefits, establishing collaborative initiatives, and working cross-functionally to deliver results.
  • Excellent facilitation, written, and oral communication skills, with the ability to maintain confidentiality.
  • Proficiency with Microsoft Office.
Preferred Qualifications
  • Master's degree in business, finance, accounting, mathematics, or related fields.
  • Eight or more years' experience as a benefits/leave leader in large, matrixed organizations.
  • Certified Benefits Professional, Certified Employee Benefit Specialist, Certified Compensation Professional, or similar certifications.
  • Experience in higher education, disability program management, and/or unionized environments.
  • Proven track record of building trust and positively influencing departmental culture during change.
  • Ability to present recommendations to leadership of all levels.
  • Experience developing comprehensive communications and training materials to support the rollout of benefits programs.
  • Demonstrated expertise implementing new systems and solving complex challenges.

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