Technical Support Professional
4 days ago
**Technical Support Professional Job Summary:**
We are looking for a skilled Technical Support Professional to join our team at ASP Web Solutions. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our clients, including deploying new computer systems, troubleshooting network connectivity issues, and assisting customers with various software applications.
Key Responsibilities:
- Deploy new computer systems and configure them to meet client requirements
- Troubleshoot network connectivity issues and resolve hardware and software problems
- Assist customers with various software applications, including MS Office 365
- Provide excellent customer service and ensure high levels of client satisfaction
Requirements:
- 5 years' experience in a technical support role
- Ability to work independently and as part of a team
- Strong communication and customer service skills
- Familiarity with Windows 10, Mac OS, and other operating systems
- A+ certification or equivalent
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Dynamic work schedule with opportunities for overtime
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