Dining Services Manager
6 days ago
As a Dining Services Manager with Compass Group USA, you will play a critical role in ensuring the delivery of exceptional patient meal service. This position requires a strong leader who can coordinate the efforts of a team to provide high-quality food and service to patients.
Key Responsibilities:- Coordinate patient meal service, including menu selections, tray assembly, and delivery
- Ensure employees are adequately trained and units are properly staffed to provide service
- Oversee systems and processes to ensure strategic and operational objectives are accomplished
- Assist in the selection and orientation of employees and oversee training of Dining on Call staff
- Evaluate patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis
- Responsive to patient's needs at all times
- Resolve patient concerns or complaints immediately and/or report needed assistance to supervisor
- Oversee development and implementation of action plan within Dining on Call service, as appropriate
- Coordinate and oversee daily and weekly activities/tasks performed by Dining on Call staff
- Develop and post employees schedules according to department's policy
- Update and communicate job flows changes of Dining on Call positions, as necessary
- Interact with nursing to ensure patients' diet prescriptions are accurate, and patient's food needs are met
- Communicate any patient-related problems/concerns to appropriate personnel, in a timely manner following departmental procedures
- Submit all required documentation, reports, and logs in a timely, professional, and complete manner
- Visit patients on an assigned nursing unit or area and help ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
- Follow HACCP guidelines when receiving, assembling, and distributing food supplies to ensure quality and safety of food supply
- Previous experience in a similar role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask
- Ability to work effectively with a team
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
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