Dining Services Manager

6 days ago


Jacksonville, Florida, United States Compass Group USA Full time
Job Summary

As a Dining Services Manager with Compass Group USA, you will play a critical role in ensuring the delivery of exceptional patient meal service. This position requires a strong leader who can coordinate the efforts of a team to provide high-quality food and service to patients.

Key Responsibilities:
  • Coordinate patient meal service, including menu selections, tray assembly, and delivery
  • Ensure employees are adequately trained and units are properly staffed to provide service
  • Oversee systems and processes to ensure strategic and operational objectives are accomplished
  • Assist in the selection and orientation of employees and oversee training of Dining on Call staff
  • Evaluate patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis
  • Responsive to patient's needs at all times
  • Resolve patient concerns or complaints immediately and/or report needed assistance to supervisor
  • Oversee development and implementation of action plan within Dining on Call service, as appropriate
  • Coordinate and oversee daily and weekly activities/tasks performed by Dining on Call staff
  • Develop and post employees schedules according to department's policy
  • Update and communicate job flows changes of Dining on Call positions, as necessary
  • Interact with nursing to ensure patients' diet prescriptions are accurate, and patient's food needs are met
  • Communicate any patient-related problems/concerns to appropriate personnel, in a timely manner following departmental procedures
  • Submit all required documentation, reports, and logs in a timely, professional, and complete manner
  • Visit patients on an assigned nursing unit or area and help ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
  • Follow HACCP guidelines when receiving, assembling, and distributing food supplies to ensure quality and safety of food supply
Requirements:
  • Previous experience in a similar role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to multitask
  • Ability to work effectively with a team
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


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