Mobile Healthcare Paramedic

Job Summary

This position is located in the Emergency Medical Services Division of the Fire Department with the City of Oklahoma City. The Mobile Integrated Healthcare (MIH) Paramedic is responsible for providing enhanced medical services to frequent 911 callers and people with non-emergent medical complaints as part of a co-response partnership with a Behavioral Health Navigation Responder.

Essential Job Functions

• Performs emergency field patient care providing basic and advanced medical care procedures in accordance with documented protocols and practices.
• Provides non-emergency paramedic medical care to patients with non-emergent referrals and medical needs.
• Performs in-home welfare checks and assessments for patients with non-emergent referrals.
• Assists patients with scheduling appointments for medical care and provides transportation to scheduled appointments.
• Serves as an advocate for patients by assisting them with access to community services.
• Partners with Oklahoma City Fire Department personnel and Community Health Care Providers and Services to determine patient's medical care needs.
• Coordinates with Mobile Integrated Health team members and partners to facilitate and provide patient follow-up care.
• Performs other duties as assigned.

Minimum Qualifications

• Minimum of two (2) years' experience as a Licensed Emergency Medical Technician - Paramedic.
• High school diploma or GED.
• Oklahoma Department of Health Emergency Medical Technician Paramedic Licensure.
• National Registry Emergency Medical Technician Paramedic Licensure.
• Cardiopulmonary Resuscitation (CPR) Certification.
• Possession of a valid Driver License (Operator).

Knowledge, Skills, and Abilities

• Knowledge of and ability to follow Health Insurance Portability and Accountability Act.
• Skill in writing routine reports and correspondence.
• Skill managing time, schedules, and prioritization.
• Skill in using tact and persuasiveness to obtain patient cooperation.
• Ability to work independently, think and act properly in emergencies, establish and maintain effective working relationships with Oklahoma City Fire Department staff, other healthcare professionals, and the general public.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate effectively with various levels of healthcare professionals, law enforcement representatives, First Responder organizations, Fire Department personnel, and the public, either formally, informally or through various educational or public relations endeavors.
• Ability to continue Emergency Medical Service education and maintain certifications as required by company policy.
• Ability to assume responsibility for work performed and decisions made.

Competencies

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.
• Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.
• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
• Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
• Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.

Working Conditions

• Primarily subject to standing, walking, talking, or using a telephone for extended periods of time.
• Possible exposure to various risks to include needles, body fluids, chemicals, and biological hazards.
• Subject to making life or death decisions during emergency conditions.
• Possible exposure to grotesque sights and smells associated with traumas.
• Substantial time spent outside subject to heat, cold, humidity, rain, etc.
• Occasionally required to work hours beyond normal working hours and/or weekends.
• Occasional out-of-town travel for seminars, meetings, etc., some local travel required.

Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

Physical Requirements

• Arm and hand steadiness and finger dexterity enough to operate medical equipment, keyboards, etc.
• Near vision enough to read written and machine generated documents such as electrocardiogram (EKG), computer generated reports, standardized forms, basic life support (BLS) equipment, medication bottles, etc.
• Speech and hearing enough to communicate in person, by telephone and in group speaking situations.
• Visual acuity enough to see in poorly lit conditions.
• Flexibility enough to maneuver in tight spaces.
• Flexibility enough to reach, stoop, bend, push, pull, and lift up to 50 pounds without assistance.
• Stamina enough to walk and stand for long periods of time.

Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Other Details

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.

About Us

Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people.

About the Team

Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.

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