Pet Care Liaison and Front Desk Representative

1 week ago


Glen Allen, Virginia, United States Holiday Barn Pet Resorts Full time
Job Summary

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Associate at Holiday Barn Pet Resorts.

This role involves providing exceptional service to pet owners, handling arrival and departure procedures, and working with customers during pick-up and drop-off.

The successful candidate will have the opportunity to develop strong relationships with pet owners and become a trusted advisor on pet care.

Key Responsibilities
  • Greet customers in a friendly and professional manner
  • Handle arrival and departure procedures
  • Work with customers during pick-up and drop-off
  • Multitask in a fast-paced environment
Requirements
  • A person who thrives on interacting with people, dogs, cats, and other animals.
  • Flexibility - we are a pet boarding business.
  • Ability to use Microsoft 365.
  • Strong communication skills.
Salary and Benefits

The estimated salary for this position is $15-$17 per hour, depending on experience, plus a $2 an-hour increase for weekend workers.

We also offer a comprehensive benefits package, including access to company-sponsored medical, dental, and vision insurance, company-paid life and long-term disability insurance, and generous paid time off.



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