Customer Experience Ambassador
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and ensuring the smooth operation of our store.
Key Responsibilities- Customer Experience: Greet every customer with a smile and use our F.A.S.T. service model to meet their needs. Engage in friendly conversation and ask open-ended questions to learn about customers' project needs.
- Sales and Service: Process customer transactions efficiently and professionally, while maintaining a high level of productivity and attention to detail. Utilize product knowledge to drive sales and suggest services to customers.
- Store Operations: Assist with opening and closing procedures, ensure store compliance, and maintain a clean and organized store environment. Collaborate with the Store Management team to identify opportunities to drive the business and increase sales/profit.
- High School Diploma or equivalent
- 1+ years of supervisory experience in a customer-centric environment
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays
- Competitive hourly rate
- Opportunities for career growth and advancement
- Team Member Discount
- Tuition Reimbursement
- Paid Time Off and Sick Time
JOANN is an Equal Employment Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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