Account Renewal and Customer Service Specialist

6 days ago


Joplin, Missouri, United States Indy Leasing dba Aarons Full time
Indy Leasing dba Aarons Job Description

We are seeking a highly motivated and organized Customer Accounts Manager to join our team. As a key member of our staff, you will be responsible for managing the Customer Accounts Department, ensuring timely lease agreement renewals, and achieving company standards on non-renewal closing percentages.

In this role, you will work closely with our customers to understand their needs, identify opportunities for growth, and develop strategies to increase customer satisfaction. You will also be responsible for monitoring customer payment history, recommending payment frequency changes, and providing timely communication to customers regarding lease agreement renewals.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will be expected to maintain accurate records, meet performance goals, and contribute to a positive and productive work environment.

Estimated Salary Range:

$55,000 - $65,000 per year, depending on experience.

Benefits:
  • Competitive Pay: Annual salary range of $55,000 - $65,000.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.


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