Insurance Customer Service Specialist
4 weeks ago
We are looking for a friendly and professional Insurance Customer Service Specialist to join our team at Matt Ford - State Farm Agency Intern.
In this role, you will be responsible for providing exceptional customer service, answering questions, and resolving issues related to State Farm insurance and financial services products.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and answers to customer questions
- Escalate complex issues to the agent or other relevant parties as needed
- Participate in ongoing training and development to stay up-to-date on product knowledge and industry trends
Requirements:
- At least 1 year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- A Property & Casualty license is preferred but not required
What We Offer:
- An estimated annual salary of $45,000 - $55,000 based on experience and performance
- A competitive benefits package including paid time off and holidays
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment that values teamwork and collaboration
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