Office Services Representative

6 days ago


Katy, Texas, United States Jefferson Dental and Orthodontics Full time
At Jefferson Dental & Orthodontics, we are seeking a highly organized and detail-oriented Office Services Representative to join our front office team. As a key member of our staff, you will be responsible for providing exceptional patient experiences, processing patient paperwork, and verifying insurance information. If you have a passion for delivering outstanding customer service and are committed to ensuring the highest level of patient satisfaction, we encourage you to apply for this rewarding opportunity.

Job Summary
As an Office Services Representative, you will be the first point of contact for patients and provide a warm and welcoming experience from the moment they arrive at our office. You will engage with patients to discuss their needs, respond to their inquiries, and provide education on our services. Your goal will be to deliver personalized care and create a positive experience for every patient.

Key Responsibilities
• Greet patients warmly and make them feel comfortable
• Engage with patients to discuss their needs and provide education on our services
• Process patient paperwork and verify insurance information
• Schedule appointments and manage patient flow
• Provide exceptional customer service and resolve any issues promptly

Requirements
• High school diploma or equivalent required
• Intermediate Microsoft Office skills, including Excel, Outlook, and Word
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

What We Offer
• Competitive pay and bonus structure – starting salary $12/hour and bonuses of up to $800/month*
• New grads welcome
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Wide variety of additional benefits including medical, dental, vision, short-term and long-term disability, health saving account, flexible spending account, dependent care spending account, supplement life insurance, 401(k), accident, critical illness, identity protection, and team member assistance program.

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