Service Representative
1 week ago
We are seeking a highly motivated Service Representative to join our team at Star Pizza Katy. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests.
Salary: $15.00 per hour (average)
Job DescriptionAs a Service Representative, you will be expected to:
- Learn and describe menu items to customers, ensuring they have a clear understanding of our offerings.
- Follow opening, restocking, and closing checklists to ensure the restaurant is clean and well-maintained.
- Support a food safety and sanitized work environment, adhering to all health and safety regulations.
- Work efficiently with other team members to provide seamless service to our guests.
- Stay calm under pressure, handling high-volume orders and cash transactions with ease.
- Take guests' orders accurately and ensure dine-in, to-go, call-in, and delivery orders are properly rung up in the POS system.
- Handle all cash, credit card, and gift card transactions, maintaining a high level of accuracy and attention to detail.
- Verify identification before serving alcohol, as required by state law.
- Maintain a clean service area, wiping down counters, tables, and sweeping to ensure a clean and welcoming environment.
- TABC Certification: Ensure you have obtained this certification prior to starting your employment.
- Food Handler Certification: We require all employees to hold this certification.
- Hard working, outgoing, positive, and friendly attitude: A strong commitment to delivering exceptional customer service is essential for success in this role.
- Basic math skills: You should possess basic arithmetic skills to handle cash transactions accurately.
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