Customer Experience Specialist

2 days ago


Clinton, Connecticut, United States Express Full time
Career Opportunities:

We are a dynamic and fast-paced company that offers exciting career opportunities for motivated and ambitious individuals. As a Retail Sales Associate at Express, you will have the chance to develop new skills, take on additional responsibilities, and advance your career in a supportive and collaborative environment.


About the Role:

This is a part-time position that requires flexibility, adaptability, and a willingness to learn. You will be responsible for creating a welcoming and engaging store environment, building strong relationships with customers, and driving sales through effective visual merchandising and product knowledge.


Main Responsibilities:
  • Create a positive and engaging store atmosphere by maintaining a clean and organized sales floor, checkout, fitting room, and stock room.
  • Develop a deep understanding of our products, including fit, style, and features, to effectively recommend solutions to customers.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.

Requirements:
  • High school diploma or equivalent required.
  • 0-1 year of retail experience preferred, with a minimum of 3 months of relevant job experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to meet defined availability criteria, including nights, weekends, and non-business hours.

Benefits:
  • Competitive hourly rate: $15.69 - $20.80 per hour.
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Paid time off and parental leave.


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