Security Representative

4 weeks ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time

Job Summary

The Security Representative is a key member of the Global Security Operations team at Fidelity TalentSource LLC. This role requires a highly skilled and experienced individual to provide outstanding customer service, actively patrol and respond to security incidents, and protect Fidelity's associates, customers, and property.

Key Responsibilities

  • Conduct regular patrols on foot or by vehicle within assigned areas of responsibility
  • Perform routine inspections, audits, and reviews to ensure the working order of security equipment and safety of workspaces
  • Use electronic and mechanical devices to monitor, record, and report abnormal conditions
  • Interact with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
  • Render 1st responder services during emergencies in a calm, deliberate manner within the scope of your training
  • Produce accurate reports and records of activity and incidents

Requirements

  • Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered)
  • 1-3 years prior security experience in a customer-oriented environment
  • Prior exposure to current security technology & systems
  • Understanding of physical security principles
  • Ability to perform under stressful conditions
  • Strong interpersonal skills
  • Ability to build and maintain relationships in a business setting
  • Detail oriented and ability to follow protocol
  • Demonstrated ability to exercise sound judgment under ambiguous circumstances
  • Willingness to work both independently and as part of a larger team
  • Proficient with standard computer applications and ability to learn specialized programs/applications

About Fidelity TalentSource LLC

Fidelity TalentSource LLC is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations.


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