Customer Service Ambassador
5 days ago
About Us: The TownePlace Suites Manchester is part of Highgate Hotels, a leading real estate investment and hospitality management company. Our team is dedicated to providing exceptional customer service and creating memorable experiences for our guests.
Job Description:
- Key Responsibilities:
- Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout.
- Maintain accurate records and reports.
- Assist with room reservations and rate quoting scenarios.
- Familiarize yourself with hotel rates, packages, and special promotions.
What We Offer:
- Competitive Salary: $45,000 - $55,000 per year
- Benefits: Comprehensive health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Cross-train in other hotel-related areas and advance your career within the company.
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