Customer Service Ambassador

5 days ago


Manchester, New Hampshire, United States TownePlace Suites Manchester Full time

About Us: The TownePlace Suites Manchester is part of Highgate Hotels, a leading real estate investment and hospitality management company. Our team is dedicated to providing exceptional customer service and creating memorable experiences for our guests.

Job Description:

  • Key Responsibilities:
  • Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout.
  • Maintain accurate records and reports.
  • Assist with room reservations and rate quoting scenarios.
  • Familiarize yourself with hotel rates, packages, and special promotions.

What We Offer:

  • Competitive Salary: $45,000 - $55,000 per year
  • Benefits: Comprehensive health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Cross-train in other hotel-related areas and advance your career within the company.


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