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Travel Services Supervisor

2 months ago

Burbank, California, United States Jobot Full time
Position Overview

This role is hosted by Jobot, a company dedicated to providing a comprehensive range of services including roadside assistance, insurance, travel planning, and financial solutions.

Our committed team strives to deliver exceptional support to our members, whether they are traveling, planning a getaway, or looking for dependable insurance options.

Compensation and Benefits
  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Company pension plan.
  • Paid time off and holidays.
Key Responsibilities

The Travel Services Supervisor will oversee a team of travel coordinators and support staff, ensuring smooth operations and maintaining high standards of service quality and efficiency.

  • Manage daily activities of travel coordinators and support personnel.
  • Provide training, mentorship, and performance assessments for team members.
  • Establish and uphold effective operational policies and procedures.
  • Review and verify the accuracy of travel documentation and correspondence.
  • Handle scheduling and leave requests for staff.
  • Stay informed on travel industry trends and ensure compliance with relevant regulations.
Qualifications
  • Bachelor's degree or equivalent experience in travel management or a related field.
  • A minimum of 5 years of experience in the travel services industry.
  • Proven experience in a supervisory or managerial capacity.
  • Strong understanding of travel terminology, processes, and documentation.
  • Proficiency in Microsoft Office Suite and travel management software.
  • Willingness to undertake some local travel (15-20%).