Security Officer

2 weeks ago

Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Job Summary

We are seeking a highly skilled and dedicated Security Officer to join our team at Kickapoo Lucky Eagle Casino. As a Security Officer, you will be responsible for maintaining a safe and secure environment for all guests, team members, and company assets.

Key Responsibilities
  • Ensure compliance with applicable Tribal, Federal, and other laws and gaming regulations, as well as Kickapoo Lucky Eagle policies and procedures.
  • Provide exceptional guest service by listening and responding to guest and team member concerns and questions.
  • Protect tribal assets by observing and reporting unusual, dangerous, or suspicious activities throughout KLECH property.
  • Patrol assigned areas, including main entrances, the gaming floor, back of the house, and parking areas, and control access to restricted areas.
  • Respond to calls from dispatch and inquiries from team members and guests to address internal/external guest concerns, safety issues, emergencies, and medical situations.
  • Escort the transfer of money, chips, and table and slot machine drops.
  • Write reports of incidents that occur on KLECH property and investigate and document other important information as needed.
  • Maintain a direct line of communication with immediate supervisors and surveillance team.
  • Maintain integrity and possess a basic desire to protect and serve.
  • Demonstrate and promote KLECH core values and MAD skills.
  • Manage and maintain the security of confidential information entrusted to this position.
  • Attend and satisfactorily complete all required training as assigned.
  • Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements, and IRS Currency Transaction Reports and property-established Anti-Money Laundering policies.
Requirements
  • High School Diploma or GED.
  • Valid, state-issued driver's license.
  • Pass Security assessment.
  • Level 1 security training, preferred.
  • Minimum one (1) year of experience as a security guard/officer, preferred.
  • Knowledge of local, state, and federal jurisdiction laws, preferred.
  • Strong communication skills in English, both written and oral. Spanish or other language skills a plus.
Work Environment

This position requires frequent walking and standing in a smoke-filled environment and frequent contact with the general public. The team member must be able to perform under pressure and work long hours under stressful conditions.

Conditions of Employment
  • Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of a background check necessary to obtain and maintain the license.
  • Must be able to provide authorization to work in the United States.
  • Must be at least 18 years of age.
  • Must have access to reliable transportation to commute to and from work.
  • Must comply with KLEC handbook, internal policy, and procedures, and gaming regulations set within KLEC.

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