Customer Service Representative

1 week ago


Des Moines, Iowa, United States Global Atlantic Financial Group Full time

About the Role:

Global Atlantic Financial Group is seeking a highly skilled Customer Service Representative to join our team in Batesville, IN. As a key member of our Global Atlantic Operations team, you will be responsible for providing exceptional customer service to our preneed and annuity customers, internal and external stakeholders.

Responsibilities:

  • Respond to inbound calls and provide accurate information regarding Global Atlantic products and services.
  • Articulate features, advantages, and benefits of our products to customers.
  • Provide other duties as assigned by management.

Qualifications:

  • High School diploma or equivalent required; Bachelor degree or equivalent work experience preferred.
  • Minimum 2 years experience in customer service.
  • Prior experience in Financial Services industry with knowledge of annuity products, general rules and regulations preferred.

Total Rewards Statement:

Global Atlantic offers a comprehensive total rewards package that reflects our corporate values of diversity, excellence, and innovation. Our benefits include:

  • Competitive health, retirement, life, and disability plans.
  • Flexible work arrangements and remote work options.
  • Professional development opportunities and education assistance.
  • Wellness programs and employee recognition initiatives.

Global Atlantic's Commitment to Diversity and Inclusion:

We are committed to creating an inclusive environment where everyone can contribute to our success. We strive to be an equal opportunity employer and do not discriminate in employment on any basis that is prohibited by federal, state, or local laws.



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