Electronics Engineer II

4 weeks ago

Austin, Texas, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled Field Service Engineer II to join our Materials and Structural Analysis Division at Thermo Fisher Scientific. As a key member of our team, you will be responsible for performing on-site installations, servicing, and repairs of complex equipment and systems.



Key Responsibilities

  • Conduct on-site installations of complex equipment and follow testing procedures to ensure proper working order
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users, and company personnel
  • Successfully complete technical training, as required
  • Complete and submit field service reports on assigned tools
  • Perform Preventive Maintenance tasks
  • Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
  • Act as a subject expert and resource for training
  • Align with application scientists to collaborate on outstanding solutions to meet our users' challenges


Requirements

  • University degree/Bachelor degree in electronics, physics, engineering, computer science, or similar field preferred; or 2-5 years of equivalent combination of education, skills, and experience
  • 4-5 years' experience operating, troubleshooting, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, Prober, or similar systems
  • Experience with Ultra High Vacuum (UHV) a plus but not required
  • Experience operating O-scopes, digital voltmeter, and logical problem-solving
  • Knowledge, Skills, Abilities: Required to read, write, and speak English fluently; demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision; demonstrated ability to be detail-oriented, problem-solver, promote team environment; demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific
  • Literate in Windows software environments
  • Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems
  • Ability to read and interpret schematics
  • Ability to partner effectively with customers
  • Strong Interpersonal communication, teamwork/building, time management, organizational, problem-solving, and customer service skills
  • Proven ability to troubleshoot complex systems and subsystems down to component level
  • Familiar with UHV phenomenon and technology
  • Must be willing to travel 25-50% of the time, often on short notice, to customer sites to resolve problems or support other field service personnel
  • Must possess a valid driver's license and passport and travel regionally and internationally as the need arises
  • May require proof of Covid-19 vaccination
  • Extensive walking may be required
  • May work at customer locations, in office environment to include cubicles and/or in laboratory environments
  • Must be able to secure entrance to US Government laboratories and facilities
  • Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats
  • Physical requirements include the ability to lift up to 50 lbs


What We Offer

  • Eligibility for transportation support, company phone, company laptop, and other company benefits, including bonus, 401k, healthcare, employee assistance program, and more
  • Opportunity to grow within Field Services and across the Thermo Fisher organization


How to Apply

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.



Thermo Fisher Scientific is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity and promotes equal opportunities for all employees.



Thermo Fisher Scientific is a global leader in serving science, with a commitment to innovation, quality, and customer satisfaction. We are proud to be a part of the Thermo Fisher Scientific team and look forward to welcoming you to our organization.

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