Mail Operations Coordinator

2 weeks ago


Dallas, Texas, United States SMU Full time
About the Role

This position plays a critical role in supporting the daily operations of the SMU mail room.

Key Responsibilities
  • Sort and process daily mail and packages from various carriers, ensuring timely delivery to designated locations within the post office.
  • Meter mail and operate the Point of Sale system for all outbound mail.
  • Assist with processing incoming copy orders and maintain mailing equipment.
  • Backup responsibilities include picking up USPS mail and delivering/couriering packages on campus.
  • Shelve and pull packages for student pickup.
Qualifications and Requirements

To be successful in this role, you will require:

  • A High School Diploma or equivalent.
  • Candidate must have customer service experience.
  • Knowledge of MS Excel (or other spreadsheet/database software) is strongly preferred.
  • Strong interpersonal, verbal communication, and problem-solving skills are essential.
  • Ability to work effectively across the University and develop/maintain relationships with various constituencies.
Work Environment and Schedule

The SMU Post Office operates Monday through Friday, 8am-6pm, and weekends, 10am-2pm. You may be scheduled during these hours.

Physical Demands
  • Bend
  • Reach above shoulders
  • Carry/lift 25lbs
  • Sit for long periods
  • Squat
  • Handle objects
  • Stand
  • Push/Pull
Estimated Salary Range: $35,000 - $45,000 per year

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