Senior Investigator

6 days ago


Dallas, Texas, United States United Services Automobile Association - USAA Full time

Job Summary

As a dedicated Senior Fraud Investigator, you will play a critical role in protecting the United Services Automobile Association (USAA) and its members from potential fraudulent claims. Within defined guidelines and framework, you will investigate complex fraud investigations with significant financial impact to USAA.

Key Responsibilities

  • Conduct thorough investigations of complex fraud cases, gathering and analyzing evidence to identify potential fraudulent activity.
  • Collaborate with cross-functional teams, including business operations and risk management, to develop and implement strategies to prevent and detect fraud.
  • Develop and maintain expertise in fraud prevention and detection techniques, staying up-to-date on industry trends and best practices.
  • Provide training and guidance to colleagues on fraud prevention and detection procedures.
  • Identify and report potential fraud risks and trends to senior management.

Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders at all levels.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.

What We Offer

As a Senior Fraud Investigator at USAA, you will have the opportunity to work with a talented team of professionals who are passionate about preventing and detecting fraud. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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