Fitness Coach

2 weeks ago


York, Pennsylvania, United States Jewish Community Center of York Pennsylvania Full time
Job Overview

Position Summary:

Fitness Coaches are tasked with guiding members and guests on a personal basis, utilizing contemporary techniques and methodologies to ensure the correct usage of free weights, cardiovascular machines, strength training equipment, group fitness tools, and various exercise modalities. They deliver exceptional service to members and clients by fostering strong relationships and creating tailored fitness programs. Fitness Coaches are committed to outstanding customer service, building rapport with members, and encouraging participation in the programs offered by the Jewish Community Center of York Pennsylvania.

Key Responsibilities:

  • Proactively engage in client retention by establishing robust relationships and exceeding member expectations.
  • Accurately document member and departmental information in a neat and timely manner.
  • Adhere to established protocols for welcoming clients, setting goals, conducting health assessments, designing programs, and maintaining documentation.
  • Understand and comply with all emergency procedures and policies.
  • Create and implement safe and effective exercise programs tailored to the client's individual goals and needs.
  • Provide clear and concise instructions before and during exercise sessions.
  • Consistently deliver high-quality personalized service while maintaining a positive and enthusiastic demeanor.
  • Address member concerns, suggestions, and complaints in a professional and timely manner.
  • Communicate unresolved issues to a supervisor when necessary.
  • Represent the organization at offsite events and health fairs.
  • Deliver excellent customer service to all members, guests, and staff by adhering to the organization's employee conduct standards.
  • Maintain accurate attendance records using provided tracking tools.
  • Participate in regularly scheduled meetings with staff and management.
  • Fulfill additional duties as assigned and respond to communications promptly.
  • Engage in onboarding programs as required by client demand.

Performance Expectations:

  • Maintain a training regimen aligned with goals set in collaboration with the Personal Training Manager.
  • Engage in a variety of physical activities, including but not limited to: sitting, walking, bending, kneeling, twisting, pushing, pulling, and reaching.
  • Perform frequent repetitive movements and lift weights (minimum of 30 lbs) according to members' capabilities.
  • Utilize and demonstrate fitness equipment effectively within the fitness center.
  • Be prepared for moderate noise exposure.

Qualifications:

  • Must be at least 18 years old.
  • High School Diploma or equivalent is required.
  • Bachelor's degree in a health and fitness-related field is preferred.
  • Certifications from recognized organizations such as A.F.P.A., ACE, Cooper Institute, ISSA, N.A.S.M., N.S.C.A, A.C.S.M., or A.F.A.A. are preferred.
  • Current CPR/AED certification is required; First Aid certification is preferred.
  • At least six months of practical experience in the fitness industry as a Personal Trainer or equivalent mentorship.
  • Flexible scheduling is essential.
  • Active community involvement at the organization is encouraged.
  • Sales experience is a plus.

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