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Assistant Manager

2 months ago

Austin, Texas, United States Cruzteca Full time
Job Overview

Cruzteca Mexican Kitchen is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for leading our staff and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Team Development
    • Train, coach, and develop employees to achieve their full potential
    • Delegate tasks and responsibilities to team members
  • Operational Excellence
    • Ensure seamless day-to-day operations, including food preparation, service, and maintenance
    • Monitor and maintain high standards of cleanliness, safety, and security
  • Customer Satisfaction
    • Ensure fast, friendly, and accurate service to our customers
    • Address customer complaints and concerns in a professional and timely manner
  • Inventory Management
    • Manage inventory levels and ordering systems to minimize waste and optimize profitability
    • Monitor and control labor costs to ensure efficient staffing
Requirements
  • Leadership Skills
    • Proven ability to lead and motivate a team to achieve high standards
    • Excellent communication and interpersonal skills
  • Operational Expertise
    • Strong knowledge of restaurant operations, including food preparation, service, and maintenance
    • Ability to analyze data and make informed decisions to drive business growth
  • Customer Focus
    • Passion for delivering exceptional customer service and ensuring customer satisfaction
    • Ability to handle customer complaints and concerns in a professional and timely manner

We are excited to hear from qualified candidates who share our passion for delivering exceptional customer experiences and driving business success.