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Esports Channel Operations Specialist
2 months ago
We are seeking a highly organized and detail-oriented Esports Channel Administrator to join our team at Gravity Media's Remote Broadcast Facility. The successful candidate will be responsible for overseeing the execution of daily operations across multiple Esports streaming channels, including Twitch and YouTube.
Key Responsibilities:- Manage user roles, including Chat Moderators and Channel Administrators, ensuring proper access and privileges across all Esports streaming channels.
- Update and implement channel artwork, emotes, thumbnails, and cards, ensuring that all new branding is applied promptly and outdated or generic branding is replaced as necessary.
- Organize and manage VOD content, including the application of metadata, descriptions, keywords, and thumbnails.
- Monitor and ensure adherence to advertising Service Level Agreements (SLAs) on all streaming channels, keeping accurate records.
- Oversee the whitelisting of music tracks used in Esports streams, ensuring compliance with copyright regulations.
- Enable and disable bots on streaming channels as needed, ensuring that automated interactions align with channel policies and enhance the viewer experience.
- Manage internal and external user access to channels, including adding and removing vendor access as required.
- Keep track of Twitch stream keys, rolling them periodically as needed, and ensuring all relevant parties are informed of updates to maintain broadcast continuity.
- Work closely with Live Broadcast Production teams to align on channel scheduling, maintaining a comprehensive schedule of all live events across all Riot channels.
- Proven experience in managing multiple streaming channels, particularly in the Esports industry.
- Strong organizational skills and attention to detail.
- Proven expertise in managing and optimizing Twitch, YouTube, and other streaming platforms.
- Excellent communication skills and the ability to liaise with external partners and internal teams.
- Experience with content management, including VODs, metadata, and thumbnails.
- Ability to manage multiple tasks and priorities in a fast-paced environment.