Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Atomic Promotions.
As a key member of our sales team, you will play a vital role in building and maintaining strong relationships with our clients and customers.
Key Responsibilities:
• Develop and maintain strong relationships with clients and customers to drive sales and customer enrollment
• Identify and resolve client issues and concerns to ensure client satisfaction
• Utilize product knowledge to support sales efforts and facilitate new client acquisitions
• Provide personalized purchasing experiences and excellent customer service to clients
• Collaborate with the sales team to process orders and set installation dates
• Document client information and ensure accurate purchase orders
• Work with fellow team members to achieve sales targets
Ideal Candidate:
• High School Diploma or equivalent certification required
• 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred
• People-oriented with a strong desire to build and nurture relationships
• Charismatic and personable, facilitating positive interactions with team members
• Results-driven and self-motivated, continually improving interpersonal skills
• Strong active listening skills and empathy toward client concerns
• Solution-oriented with a proactive approach to overcoming challenges
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