Solutions Engineer/Sales Consultant

4 days ago

United PA USA, United States Elsevier Full time
About the Role

We are seeking a highly skilled Solutions Engineer/Sales Consultant to join our team at Elsevier. As a Solutions Engineer/Sales Consultant, you will be responsible for delivering in-depth sales of our software solutions to customers, working closely with our Research Intelligence Sales team. Your primary focus will be on understanding customer needs and developing solutions that meet their requirements.

Responsibilities
  • Establish and build new relationships with universities in your territory to understand customer needs and future opportunities for growth.
  • Deliver presentations with in-depth information on targeted software products and perform extensive demos of our software solutions.
  • Deliver client needs and promised functionality of the solution, achieving high customer satisfaction based on client success metrics.
  • Contribute to Product roadmap discussions and strategy; strategize with the Sales & Product team to create feasible software solutions.
  • Develop a thorough understanding of our competitor landscape to position our solutions against them successfully.
  • Drive the content of the tender process, understanding tender requirements, leading detailed tender requirements and responses.
  • Collaborate successfully using a team-selling approach to ensure the growth of our portfolio.
  • Create and manage a territory plan to work sales opportunities from needs analysis to successful implementation.
Requirements
  • Have advanced education or similar/comparable expertise in a professional career (in Computer Science, Software Engineering, or Management Information Systems).
  • Have a proven, extensive experience with selling, servicing, and implementing software systems (as a Solution Engineer, Pre-Sales Consultant/Technical Sales or similar).
  • Show an understanding of Academia, Research, or Business environments.
  • Demonstrate experience in complex solution sales to C-suite using a value-based, consultative sales approach.
  • Be able to collaborate with teams in a global matrix environment.
  • Be able to travel within your region frequently to meet with customers (up to 50%).
  • Have a natural ability to engage, influence, and build relationships with customers, stakeholders, and teams across the business.
  • Have knowledge of Publishing expertise and experience with publishing systems and workflows (valued experience).
About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.

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