Lash Studio Sales Representative

3 days ago


Tampa, Florida, United States Amazing Lash Studio Full time

Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate/Customer Service Representative at Amazing Lash Studio. As a key member of our studio, you will be responsible for promoting and selling our membership and retail products to guests, while providing exceptional customer service and ensuring a welcoming environment for all visitors.

Responsibilities:

  • Promote and sell Amazing Lash Studio membership and retail products to guests
  • Assist Studio Manager in retaining current members
  • Create a friendly environment for guests by welcoming and assisting, and responding to customer questions and needs
  • Answer phone calls, book appointments, and greet guests enthusiastically
  • Assist with administrative tasks, including filing and data entry of guest records and surveys
  • Prepare guest records for treatments
  • Participate in special events to promote the studio
  • Maintain cleaning, organizing, and maintenance of lobby and studio public areas
  • Enforce organization standards to maintain quality service

Qualifications:

  • Customer service oriented
  • Results oriented, metrics driven
  • Sales experience preferred
  • Basic computer skills
  • Ability to multitask
  • Outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communications skills
  • Strong interpersonal skills to communicate with confidence to both internal personnel and customers
  • Excellent organizer and problem solver with strong project management skills
  • Ability to work flexible days and hours, including nights, weekends, and holidays
  • Millennium Salon Software experience a plus

Benefits:

  • Competitive compensation plan with potential to make between $11 and $12.50 per hour depending on performance
  • Free eyelash services, including volume upgrades
  • Flexible hours
  • Discounts on all retail products
  • A fun culture with a real bagel Friday
  • Clear career path to grow as a professional
  • Ongoing training


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