Lash Studio Sales Representative
3 days ago
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate/Customer Service Representative at Amazing Lash Studio. As a key member of our studio, you will be responsible for promoting and selling our membership and retail products to guests, while providing exceptional customer service and ensuring a welcoming environment for all visitors.
Responsibilities:
- Promote and sell Amazing Lash Studio membership and retail products to guests
- Assist Studio Manager in retaining current members
- Create a friendly environment for guests by welcoming and assisting, and responding to customer questions and needs
- Answer phone calls, book appointments, and greet guests enthusiastically
- Assist with administrative tasks, including filing and data entry of guest records and surveys
- Prepare guest records for treatments
- Participate in special events to promote the studio
- Maintain cleaning, organizing, and maintenance of lobby and studio public areas
- Enforce organization standards to maintain quality service
Qualifications:
- Customer service oriented
- Results oriented, metrics driven
- Sales experience preferred
- Basic computer skills
- Ability to multitask
- Outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Excellent organizer and problem solver with strong project management skills
- Ability to work flexible days and hours, including nights, weekends, and holidays
- Millennium Salon Software experience a plus
Benefits:
- Competitive compensation plan with potential to make between $11 and $12.50 per hour depending on performance
- Free eyelash services, including volume upgrades
- Flexible hours
- Discounts on all retail products
- A fun culture with a real bagel Friday
- Clear career path to grow as a professional
- Ongoing training
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