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Lash Studio Representative

2 months ago

Tampa, Florida, United States Amazing Lash Studio Full time
About the Role

We are seeking a highly motivated and charismatic Retail Sales Associate/Customer Service Representative to join our team at Amazing Lash Studio. As a key member of our studio, you will be responsible for promoting and selling our membership and retail products to guests, while providing exceptional customer service and creating a welcoming environment.

Responsibilities
  • Promote and sell Amazing Lash Studio membership and retail products to guests
  • Assist Studio Manager with retaining current members
  • Create a friendly environment for guests by welcoming and assisting, and responding to customer questions and needs
  • Answer phone calls, book appointments, and greet guests enthusiastically
  • Assist with administrative tasks, including filing and data entry of guest records and surveys
  • Prepare guest records for treatments
  • Participate in special events to promote the studio
  • Maintain cleaning, organizing, and maintenance of lobby and studio public areas
Requirements
  • Customer service oriented
  • Results oriented, metrics driven
  • Sales experience preferred
  • Basic computer skills
  • Ability to multitask
  • Outgoing, positive, cheerful, engaging, energetic, and resourceful
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
  • Excellent organizer and problem solver with strong project management skills
  • Ability to work flexible days and hours, including nights, weekends, and holidays
What We Offer
  • Competitive compensation plan depending on performance
  • Paid Time Off, vacation, and sick leave
  • Free eyelash services, including volume upgrades
  • Membership sales bonus
  • Flexible hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about the beauty industry, we encourage you to apply.